No matter if you have a few TikTok products or a full container load, we deliver reliable, top-quality service every time, ensuring you'll never need to search for another provider.
We have over 110 clients from various countries. Read some of their reviews about our services.
"One of the best prep centre in UK. Using them for labelling and removal from amazon."
"My product was prepared in less than few hours and shipped on the same day. Highly recommended and 5 stars out of 5."
"We are using UK Prep Center from Nov 2022 and continue till now. They have prepared over 30k+ products for us. One of the best prep centre we ever found."
TikTok Shop scores you on how fast you dispatch, and the penalties are real. We hold your stock in Sheffield and pack each order as it lands, so a video that takes off overnight does not turn into an account health problem three days later.
From 26 January 2026, regular orders must be marked In Transit within 2 business days of moving to Awaiting Shipment, evidenced by a real carrier scan. Miss it and the order counts against your Late Dispatch Rate.
The rule that catches sellers out is the carrier scan. Printing a label does not stop the clock. The parcel has to physically enter the carrier network and be scanned. If you are printing labels at home and dropping parcels off every few days, the gap between label and scan is where your metrics quietly go wrong.
Late Dispatch Rate is the share of non FBT orders dispatched after the SLA. Above 10%, TikTok applies enforcement under its Seller Enforcement Policy, which can mean Account Health Rating point deductions, limits on your order volume, and extended settlement periods.
| Signal | What it measures | Why it matters |
|---|---|---|
| Late Dispatch Rate (LDR) | Non FBT orders dispatched after the dispatch SLA | Above 10% triggers enforcement. Orders fulfilled by TikTok are excluded from the calculation |
| Account Health Rating (AHR) | Overall account standing | Point deductions follow enforcement actions |
| Order volume limits | A cap on how much you can sell | The penalty that hurts most during a viral spike |
| Extended settlement | How long TikTok holds your money | Cash flow tightens exactly when you need stock |
Thresholds from TikTok Shop seller policy. Check TikTok Shop Seller Centre for the current rules before relying on any figure.
Amazon demand is reasonably steady and you ship stock in ahead of time. TikTok demand arrives in spikes. One video can turn a quiet week into hundreds of orders overnight, and every one of those orders starts its own dispatch clock at the same moment.
That is the whole problem in one sentence. The traffic is unpredictable but the deadline is fixed. The only way to absorb it is to have stock sitting somewhere that can pack and scan it immediately, including at the weekend. If you are going to run paid promotion or push a launch, tell us beforehand and we will plan staffing around it.
Fulfilled by TikTok, or FBT, is TikTok holding and shipping your stock. Its main advantage is that FBT orders are excluded from the Late Dispatch Rate calculation entirely, so the metric stops being your problem.
The catch is the same one as every marketplace programme. Stock inside FBT is committed to TikTok. If you also sell on Amazon, eBay or your own store, you are splitting inventory across pools and forecasting the split in advance. Sellers who are mostly TikTok often prefer FBT. Sellers running three or four channels usually prefer one pool that can serve all of them, which is what we do.
Handling is 18p per unit, which covers receiving, inspection, product information and preparation for shipping. A polybag is 25p, so a typical polybagged unit is 43p plus the outer packaging. Storage is free for 7 days under 1 CBM, then £29 per CBM per month.
There is no monthly subscription fee, which suits TikTok selling specifically, because volumes swing so hard month to month. Full rate card on the pricing page.
Yes. Bundling is 60p for up to five units all inclusive, which covers the polybag and the label, plus 5p for each extra unit. Multipack offers often convert better on TikTok Shop than single units, and bundling at our end means you do not have to buy pre made multipacks from your supplier.
Yes. Hold one pool with us and we dispatch to whichever channel sells the unit. Units going into Amazon get full FBA prep with FNSKU labelling on the way out, units going to TikTok Shop or eBay are picked and packed per order. See our Amazon FBA prep service for the FBA side.